About Us

Our Story

Mark Tremblay spent 12 years as a journeyman plumber in Winnipeg. He saw freeze-thaw pipe bursts and basement floods every winter. Homeowners struggled with slow insurance claims and shady contractors. He started Northern Flood Restore Canada to fix that.

We answer the phone 24/7. A crew dispatches within two hours. You get a written estimate before any work starts. Every job includes moisture mapping, drying logs, and a final clearance report for your insurer.

We dry basements from across Nova Scotia and Prince Edward Island.

“I started this company because homeowners deserve straight talk and fast action.” — Mark Tremblay

Our Team

Our crews mix IICRC-certified technicians, former insurance adjusters, and local tradespeople. They know the quirks of each province’s building codes and climate risks. We have crews in seven regional hubs from Vancouver to St. John’s.

Water damage in Canada comes from basement flooding, burst pipes during freeze-thaw cycles, or appliance failures. Common jobs include sudden storm water, hidden leaks causing mold, and sewage backups in older pipes. Regional climate extremes drive demand — Atlantic storms, Prairie hail, West Coast rain, Northern freeze.

Provincial building codes govern drying and repair standards. The Ontario Building Code and BC Building Code set the rules. Municipal permits are needed for major flood repairs or structural changes. We follow all regulations, from WorkSafeBC to provincial environmental ministries.

Pricing and timelines vary by market. Access, local code checks, and approvals differ. We adjust for each job.

One team. Local know-how.

Mission and Values

We show up fast and dry it right. We give straight talk on insurance and timelines. We respect your home and belongings.

Our values in practice:

• Show up fast — 24/7 dispatch, two-hour arrival
• Dry it right — moisture mapping, drying logs, clearance reports
• Straight talk — written estimates, clear timelines, no surprises
• Respect — we protect your property and personal items

Rules vary by province. We follow the Canadian Environmental Protection Act for contaminated water disposal. Provincial health and safety rules require PPE and training for sewage cleanup and mold work. We work with local public health units and building departments.

No tricks. Just dry basements.

Nationwide Reach

Northern Flood Restore Canada coordinates crews from across Nova Scotia and Prince Edward Island. We maintain consistent standards and a clear process. But we know every market works differently.

Regional climate extremes drive demand. Atlantic storms, Prairie hail, West Coast rain, and Northern freeze each require different approaches. Provincial building codes and insurance policies affect claim coverage and restoration timelines.

We follow all applicable regulations: IICRC standards, provincial workers’ compensation rules, and municipal permit requirements. We work with the Insurance Bureau of Canada for claims guidance.

Check your local service page for details on pricing, timelines, and code requirements. We serve communities across Nova Scotia and Prince Edward Island, with plans to expand further.

From Vancouver to St. John’s. Local rules, national standards.